Questions, answered.

Yes. We work by appointment only, so there are no walk-ins, and you get our full attention when we meet. Call, text or send a message and we'll find a time that suits you.

Yes. We offer mobile tax services in Elliot Lake and the surrounding areas, so we can come to you. Get in touch and we'll talk about availability.

Call or text 705-309-6889, email northstartax@outlook.com, or send a message through the contact page. We'll get back to you to set up a time.

It depends on your tax situation. Our checklist covers the usual ones. Not sure about something? Just give us a call. We're happy to help.

Absolutely. We're open all year, not just in tax season. Whether you need to file a return or have a question about a past year, we're here to help.

It depends on the type and complexity of your return. Prices start at $50, and we always talk price before we start.

Yes. If you're behind on filing, we can help you catch up, including several years of outstanding returns. If you owe, CRA adds a late-filing penalty and interest, so sooner is better.

Yes. We prepare personal returns for people with self-employment income, business expenses and rental income.

Yes. If a letter or notice from the CRA has you puzzled, we'll help you understand it and work out the next steps.

We offer an optional service called North Star Tax Assurance for $20 per return when you file with us. It covers up to three years of help and representation if the CRA reviews or audits that return, subject to the service terms and the required authorization. Without Tax Assurance, representation is $75 per hour.

For most people it's April 30. If you or your spouse or common-law partner are self-employed, you have until June 15 to file, but any balance owing is still due on April 30.

We're EFILE certified, so your return goes to the CRA electronically, and the refund usually arrives within about two weeks. Paper returns take about eight. Direct deposit is the fastest way to get it.

If you want your benefits, yes. The Canada Child Benefit, the Ontario Trillium Benefit and other federal and provincial credits are all worked out from your return. Seniors need to file to keep the Guaranteed Income Supplement coming, too.

Yes, and it usually works out better that way. A couple's returns fit together: some credits can move to whoever saves more, and eligible pension income can be split between you.

Yes. What you share is kept confidential and used only to prepare and file your return.